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-Photo(s) of the package or other certification materials
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Reached an agreement with the buyer
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-Photo(s) of communication record screenshot
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Unable to change address
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由于买家的原因导致地址错误，并且商品在运输中，不支持仅退款
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Reached an agreement with the buyer
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-Photo(s) of communication record screenshot
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Need to apply for refund&return
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Buyer’s responsibility for incorrect address
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由于买家的原因地址错误，商品已妥投，不支持仅退款
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-Photo(s) of the order address information screenshot
-Photo(s) of logistics endprocess information screenshot
-Photo(s) of communication record screenshot
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-Photo(s) of goods shipped
-Photo(s) of the description of user order goods
-Photo(s) of communication record screenshot
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Products will be sent separately
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-Photo(s) of the reissue goods orders
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Product functions well/Buyer use in wrong way
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-Photo(s) of the product function display
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Reason is unclear or lack of evidence
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Reached an agreement with the buyer
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-Photos of communication record screenshot
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Item is correct, evidence is required from Seller
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商品与描述相同，买家售后申请原因不明确，需补充材料
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-Photo(s)/video of goods shipped
-Photo(s) of the description of user order goods
-Photo(s) of communication record screenshot
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Products will be sent separately
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-Photo(s) of the reissue goods orders
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Product functions well/Buyer use in wrong way
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-Photo(s) of the product function display
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Reason is unclear or lack of evidence
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Reached an agreement with the buyer
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-Photos of communication record screenshot
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The product returned is not the product that was sent
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-Photo(s) of the received product
-Photo(s) of outer packaging
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I haven’t received the package
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Product is damaged or used
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发货的商品状况良好，但买家退回的商品有损坏或有明显使用痕迹，卖家拒收
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-Photo(s)/video of the defective product;
-Photo(s) of outer packaging
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Missing products and/or product parts
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发货的商品状况良好，但买家退回的商品有缺件，卖家拒收
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